who we are
This store is operated by Dsolution Digitale United LLC, 8 The Green, Dover, DE 19901, United States ("we", "us"). We are the data controller for the personal information described here. The store is hosted on Shopify.
information we collect
- You give us: name, email, delivery and billing address, phone number, order details. Payment card details are processed by our payment providers — we do not store full card numbers.
- Collected automatically: device and browser information, IP address, pages viewed and how you interact with the site, via cookies and similar technologies.
- From third parties: our service providers (e.g. Shopify, payment processors) and advertising partners.
how we use it
- to process and deliver your orders, handle returns and provide support;
- to send marketing communications where you have agreed (you can unsubscribe anytime);
- to measure and improve the site, and for security and fraud prevention;
- to meet our legal obligations.
cookies & advertising pixels
We use essential cookies (to run the store and cart) and, with your consent, analytics and advertising cookies. We use the Meta (Facebook/Instagram) pixel and similar tools to measure our ads and show you relevant products on Meta platforms. You can manage non-essential cookies via the cookie banner and your browser settings.
who we share it with
- Shopify (hosting and store platform);
- payment providers (to take payment);
- delivery/fulfilment partners (to ship your order);
- Meta and analytics/email providers (marketing and measurement), where you have consented.
We do not sell your personal information.
keeping your data & international transfers
We keep your information only as long as needed for the purposes above and to meet legal and accounting obligations. Some providers may process data outside the UK; where they do, we rely on appropriate safeguards (e.g. UK-approved standard contractual clauses).
your rights (UK GDPR)
You have the right to access, correct, delete, or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent at any time. To exercise any of these, email hello@shoptotelle.com. You also have the right to complain to the UK regulator, the Information Commissioner's Office (ICO) — ico.org.uk.
changes & contact
We may update this policy from time to time; the "last updated" date will change. Questions: hello@shoptotelle.com.