Terms of service

1. these terms

By using this website and placing an order, you agree to these terms. The store is operated by Dsolution Digitale United LLC, 8 The Green, Dover, DE 19901, United States.

2. products & pricing

We try to describe and picture products accurately; slight variation is normal. Prices are shown on the product page in pounds sterling (£) and include applicable taxes where stated. We may change prices and product availability at any time before you order.

3. your order & the contract

Your order is an offer to buy. The contract is formed when we send you an order confirmation / dispatch email. If we cannot fulfil an order (e.g. out of stock or a pricing error), we will let you know and refund any payment.

4. payment

Payment is taken at checkout via our payment providers. You confirm you are authorised to use the payment method.

5. delivery

Delivery timing and any charges are shown at checkout and in our shipping information (FAQ on the product page). Risk passes to you on delivery.

6. returns & your statutory rights

Returns are covered by our Returns & refunds policy. Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, which we cannot exclude or limit.

7. our liability

We do not exclude or limit liability where it would be unlawful to do so (including for death or personal injury caused by our negligence, fraud, or your statutory rights as a consumer). Otherwise, we are not liable for losses that were not foreseeable or not caused by our breach.

8. intellectual property

The Totelle name, logo, images, and site content are ours (or our licensors') and may not be used without permission.

9. governing law

These terms are governed by the laws of England & Wales, and disputes are subject to the courts of England & Wales.

10. contact

Dsolution Digitale United LLC — 8 The Green, Dover, DE 19901, United States — hello@shoptotelle.com.